NNPCL to take disciplinary action against staff under-dispensing fuel to customers

The Nigerian Countrywide Petroleum Organization Minimal (NNPCL) on Tuesday reported it has identified its retail station and the folks associated in the less than-dispensing of fuel to customers in Port-Harcourt, Rivers Condition.

The oil company explained this in a assertion posted through its formal X system on Tuesday.

The NNPCL manufactured this recognised in response to a latest movie circulating on social media exhibiting NNPC Retail Ltd service agents under-dispensing gasoline to clients in Port-Harcourt.

In its reaction on Tuesday, the NNPCL reported it experienced determined the station and the men and women involved and has taken appropriate disciplinary action towards the employees.

“Dear valued consumers, our consideration has been drawn to a recent online video circulating on social media depicting NNPC Retail Ltd. company brokers seemingly beneath-dispensing gas to shoppers.

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“While getting these steps very critically, we would like to tell the normal general public that we have discovered the two the station and the individuals concerned and have taken ideal disciplinary motion in opposition to the employees,” the NNPCL mentioned.

It said steps have previously been put in place to avert future recurrence of these incidents throughout our retail network.

The company defined that in the spirit of open up and clear conversation with its prospects towards helpful services enhancement, it encourages clients usually to report any places needing improvement at its above 900 stations by means of its social media channels and consumer care traces.

“We regret this unlucky incident and will keep on to uphold the high specifications and good quality of assistance that are hallmarks of the NNPC Ltd brand name,” it explained.